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Yes, at Belle Terre Lavender, we are committed to creating cruelty-free products. We do not test on animals, and our ingredients are sourced from suppliers who share our ethical values.

Many of our products are formulated with natural and gentle ingredients, making them suitable for sensitive skin. However, we recommend checking the ingredient list and performing a patch test before using a new product, especially if you have known sensitivities or allergies.

The shelf life of our products can vary depending on the specific item. We include a recommended use-by date on our packaging. Generally, our products have a shelf life of 6 to 12 months. To ensure product freshness and efficacy, store them in a cool, dry place away from direct sunlight.

Absolutely! Facial oils can be beneficial for all skin types, including oily skin. Our facial oils are formulated to provide lightweight hydration and balance the skin's natural oil production. They can help nourish and improve the overall texture and appearance of your skin.

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimated delivery date.

Our return policy allows for the return of unused and unopened products within a period of 30 days. If you would like to initiate a return, kindly reach out to our customer service team, and they will be happy to assist you. For further information, please consult our refund policy here.

We do offer international shipping to certain countries. However, it's important to note that shipping times and costs may differ depending on the destination. We recommend checking our shipping information or contacting our customer service for specific details regarding international shipping.

We aim to process and ship orders promptly, but if you need to make changes or cancel an order, please reach out to our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, changes or cancellations may not be possible.

If you have any further questions or need additional information, please don't hesitate to reach out to our customer service team. We are here to assist you.